Privacy Policy

Welcome to SterreHealth.com, wholly owned and operated by JCEC Company, Inc. We recognize and respect the importance of maintaining the privacy of our visitors and have established this Privacy Policy Statement (“Privacy Policy”) as a result. This Privacy Policy is incorporated into our Terms of Use and Account Agreement and therefore governs your use of this website and/or any other services offered by Sterre Health. By visiting this website and/or using any other services offered by Sterre Health, you are accepting the then current practices described in this Privacy Policy.

The information we learn from customers helps us enhance and personalize the services we offer. We gather the following types of information:

This may include information you provide when you register as a customer, engage in transactions, search, contact customer service, or participate in contests, promotions, surveys, forums, content submissions, chats, bulletin boards, discussion groups, requests for suggestions or other features or services offered by us. As a result, you may be supplying us with such information as your name, address and phone numbers; credit/debit card numbers, expiration date and other billing information; people to whom purchases will be shipped, including addresses and phone numbers; purchase history; and names and email addresses of friends.
We automatically receive and store certain types of information whenever you interact with us. For example, as most websites do, we use “cookies” and other technologies to obtain certain types of information when your computer, mobile phone or other device (each, a “Device”) accesses us online. This information is compiled and analyzed on both a personal and an aggregated basis, and it may include the website’s Uniform Resource Locator (“URL”) that you just came from, which URL you go to next, what browser you are using, and your Internet Protocol (“IP”) address. Other examples of automatic information we may collect are purchase history, products viewed or searched for, visits to certain pages, page interaction information and the phone number you used to call us. We associate the information we store in cookies with personally identifiable information you submit while you are online with us. During some visits, we may also collect technical information from your Device to help us identify your Device for fraud prevention purposes.
If you use a mobile Device to access us online, we may collect certain information in addition to what we collect when you use other kinds of Devices. We may receive information about your location and your mobile Device, including a unique identifier for your Device, your mobile operating system and the type of mobile Internet browser that you use. We may at times use this information to provide you with location-based services and information, such as advertising, search results and other personalized content. Most mobile Devices provide users with the ability to disable location services. If you have questions about how to disable your Device’s location services, we recommend you contact your mobile service carrier or your Device manufacturer.
We may obtain certain information about customers from third parties. This may include updated delivery or address information from carriers.
If you review a product on our website or social media sites, your review may be posted on that site, as well as on partners’ network sites that share reviews with other shopping communities. When you use “ShareThis” to post to social networking sites or to tell your friends about any of our products, the information is collected by a third party site to facilitate your postings. “ShareThis” allows you to enter your friend’s email address and/or import email contacts from various email service providers. Once the email addresses are imported, you must manually click on each email address you wish to send a communication to. Please note that these third party sites’ privacy policies govern the collection and use of the information collected on those sites. You should be aware that any personally identifiable information you submit can be read, collected or used by other users of these forums, and could be used to send you unsolicited messages. We are not responsible for the personally identifiable information you choose to submit in these forums. When seeking or receiving customer testimonials or feedback, we disclose that we may post their first name along with all or a portion of their testimonial on our sites unless they inform us otherwise by following the instructions we provide.

 

Information about our customers is an important part of our business. We use information we collect to communicate with you, to process your orders, to provide an enhanced and more personalized interactive shopping experience, to facilitate your transactions with our third party marketing partners and to inform you of offers and discounts. For example, you can expect to receive a welcoming email to confirm your username and password. Additionally, we communicate with you in response to your inquiries, to provide the services you request and to manage your account. We also will send you promotional emails on occasion. Generally, you may not opt out of service-related communications, which are not promotional in nature. If you do not wish to receive them, you have the option to terminate your account. However, you can opt-out of direct promotional communications from us by following the unsubscribe instructions within each communication or emailing us at CustomerCare@SterreHealth.com

We have taken precautions, including the deployment of technological resources and the use of firewalls, systems and procedures, to protect the security of your personal information. When you enter credit card information on our website, we may store it so that you do not have to re-enter it every time you order, but we encrypt it when storing. While no security system is absolutely foolproof, we are constantly reviewing, refining and upgrading our security technology to protect your privacy. When you open an account on SterreHealth.com, you may choose a password by which to access and secure your account and account information. Although we have taken these precautions, you are responsible for maintaining the secrecy of your password, which should not be disclosed by you. When using a shared Device, always be sure to sign off when finished.

You may review, change or correct your personally identifying information at any time by accessing your account information on SterreHealth.com or calling us at the contact information below. You are responsible for maintaining the accuracy and completeness of your personal and other information, including your email address, and we urge you to review your information regularly to ensure that it is correct and complete.

If you choose to visit any of our sites or use any of our other services, your visit and/or any dispute over privacy is subject to this Privacy Policy and our Terms of Use and Account Agreement (if you are an online customer), including limitations on damages, arbitration of disputes and application of the law of the State of New Jersey. Our Privacy Policy, the Terms of Use, Account Agreement and other terms and conditions may change. In the event of a change, the revised policies or terms and conditions will be posted immediately to SterreHealth.com. You should check the website frequently to see recent changes. If we make material changes to this Privacy Policy, we will notify you here, by email, or by means of a notice on our home page. Unless stated otherwise, our current Privacy Policy applies to all information that we have about you.

Contact Us

If you have any questions or concerns regarding privacy at Sterre Health, please contact us at CustomerCare@SterreHealth.com or call us at 1-908-420-6974.